Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times in both drive-thru and in-store, with some experiencing waits of over 30 minutes.
Food Quality
Several reviews mentioned issues with food quality, including cold items, incorrect orders, and complaints about food freshness.
Customer Service
Many customers expressed dissatisfaction with the attitude of staff, citing rudeness and unprofessional behavior from employees and management.
Cleanliness
Multiple reviews noted cleanliness issues, including dirty floors and unsanitary conditions in the restaurant.
Order Accuracy
A significant number of customers reported receiving incorrect orders or missing items, indicating a lack of attention to detail.
AA
Arin A
4 days ago
1.0
I appreciate the horrible experience we had here as its a great reminder to not support disgusting companies like McDonald's.
First, the employee handing out food was so mean. He was yelling at people who were picking up orders, treating them like scum of the earth. This shouldve been the red flag in which we left and went elsewhere.
It took over 20 minutes to get icecream cones and a mcflurry... I suspect it is because they have a very limited staff on hand to cut costs and increase profits. Despicable.
Lastly, they really cut corners to save profits. The mcflurry was 2/3 plain icecream and only 1/3 vanilla/oreo mix. At that point, you might as well buy a cone! We put add ins to the mcflurry and they gave a dime size of caramel for an upcharge. Pathetic--what a waste and joke of an experience and company.
Savd your body from unnecessary junk food and damage--eat at home. Even avoid icecream from here as the corporate greed is extremely apparent in quality, experience, and sizes....
BK
Ben Kidd
Dec 31, 2025
1.0
An older gentleman went to the front to order, not knowing how to use the kiosk, and the staff sent him away in a rude tone. My buddy and I ended up helping this gentleman and there was not another word from the staff. extremely slow drive through and lobby, they had no reason to not help this man.
EE
Eric
Dec 31, 2025
4.0
The food is exactly what you would expect for fast food. Very clean establishment.
JA
Jade Alder
Dec 30, 2025
1.0
If this location doesn't have the staff then it should drastically reduce hours. Something is forgotten every single time and the wait is typically 15+ minutes. The worst part is they don't even communicate. They don't explain that they're short staffed or anything, they do not acknowledge how long you've been sitting there, and how are things missed anyway when they're waiting so long for your food? The owners really need to evaluate this location because it is awful. I've never reviewed a McDonalds before because, well, it's McDonalds. But this one is in a category all its own.
DW
Dennis Warenski
Dec 6, 2025
1.0
Was waiting on my order and was unimpressed to witness what seemed like the manager berate a Hispanic gentleman for not speaking English well while making his order. He called a friend to try and translate the order but the manager grew increasingly impatient. When my order was ready he called my number and threw it on the counter and continued to stare at the poor customer while the customer tried to communicate his order. Very bad service to both of us.
What are the operating hours of McDonald's in Layton, UT?
McDonald's in Layton, UT is open 24 hours a day, 7 days a week.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location offers drive-thru service 24/7 every day of the week.
What delivery options are available at the McDonald's on N Hillfield Rd?
This McDonald's offers delivery including same-day and no-contact delivery, as well as curbside pickup.
How can I order McDonald's food online for this location?
You can order online via https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on the Apple App Store and Google Play Store.
What payment methods are accepted at McDonald's in Layton?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is McDonald's located in Layton, Utah?
It's located at 1155 N Hillfield Rd, Layton, UT 84041, USA.
Are there other fast food restaurants near McDonald's at 1155 N Hillfield Rd?
Yes, Wendy's and another McDonald's are nearby, offering additional fast food options.
What nearby dining options are available besides McDonald's?
Nearby options include Garcia's Mexican Restaurant for Latin American cuisine and Sizzler for seafood and steakhouse fare.
What nearby entertainment or shopping places can I visit around McDonald's?
You can visit Layton Hills Mall for shopping, the Great Room Escape for entertainment, and the Go Big or Go Home Entertainment Gaming Lounge for gaming.
Does this McDonald's location offer any rewards programs?
Yes, they offer MyMcDonald's Rewards where you can earn points for free food by registering at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.