Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,811 reviews
5 stars
490
4 stars
330
3 stars
323
2 stars
173
1 star
495
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff friendliness; some employees are praised for their kindness while others are reported as rude or inattentive.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Cleanliness
Multiple reports of unsanitary conditions in the dining area and play area, with dirty tables and unclean restrooms.
Speed of Service
Long wait times reported, especially in the drive-thru, with some customers waiting over 20 minutes for their orders.
Food Quality
Inconsistent food quality, with reports of cold, poorly prepared items and issues with freshness.
- JBJim BelfordNov 14, 20251.0Gives new meaning to the phrase, junk food. I had a milkshake that was as liquid as a Coke and a medium fry that was filled only halfway through the box. The Mc rib sandwich was terrible. Sorry, nothing good to say this time.
- BBBlakelyOct 6, 20255.0Even though I went through the drive thru, I got the best service from Jordan! Smiled and was very caring and professional, really cares about me as a customer and I'm glad to see this McDonald's stepped up it's game from before. Keep up the great work Jordan! 5 stars today!
- GJGUY_333 JamesSep 30, 20255.0The Girls Working the shift right now are outstanding! Food was nice like it’s supposed to and they are working hard in there! Best team I’ve seen at that location in a while.
- MDMorgan DeanSep 26, 20251.0SLOW! slloooooooowww. my average order time is between 7-8 minutes. NOT FAST FOOD. dirty tables every time i’ve been here in the last 2 months as well.
- CBCasey BartonSep 22, 20251.0Extremely rude staff member on 09.22.25 @6PM. The kid with the hair that was bleached 8 months ago, and the dirty Sanchez mustache. Placed a table order from the app and the kid acts like he's looking for 102 and gives up after talking to some kids at a table. Then put it down up front and walks away. I walk up and say "you should know where your tables are" and the kid just laughed at me and walked away. That's the kind of attitude the unemployed have. Looking at the other reviews, it seems like the GM AND Owner don't care one bit. The tables don't move around, they've been the same number since they were installed I'm sure. The attitude here sucks.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's Layton, UT?
McDonald's in Layton, UT is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 1075 E Gentile offers a drive-thru that is open 24/7.
What delivery options are available at McDonald's in Layton?
Delivery is available daily from 5:00 AM to 3:00 AM with options including curbside pickup, delivery, same-day delivery, and no-contact delivery.
Can I order from McDonald's Layton using a mobile app?
Yes, you can use the McDonald's App available on iOS and Android to place orders and access mobile offers.
What payment methods does McDonald's Layton accept?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I find the full menu for McDonald's Layton?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby places can I visit before or after dining at McDonald's in Layton?
Nearby you can visit Baskin-Robbins for ice cream, Jack in the Box for more fast food options, or the Bristol Bay Apartments if you need accommodation.
Are there any nearby gas stations close to McDonald's Layton?
Yes, Chevron and Smith's Fuel Center gas stations are close by for convenient refueling.
What nearby services might be helpful when visiting McDonald's Layton?
Nearby services include Liberty Tax for tax assistance, Wimmer's Sewing & Vacuums 360 for appliance needs, and Johnson Chiropractic for health care.
Does McDonald's Layton provide WiFi and mobile ordering options?
Yes, WiFi and mobile ordering services are available at this McDonald's location.