McDonald's

3.1
1825 reviews
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Business Details

1075 E Gentile, Layton, UT
84041, United States
(801) 441-7559
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1075 E Gentile, Layton, UT
84041, United States

Hours

Reviews

3.1
1,825 reviews
5 stars
494
4 stars
329
3 stars
325
2 stars
174
1 star
503

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and long wait times.

Order Accuracy

Numerous reviews indicated that orders were often incorrect or incomplete, leading to customer frustration.

Cleanliness

The establishment was criticized for being dirty, with reports of unsanitary conditions in both the dining area and restrooms.

Food Quality

Many customers expressed disappointment with the food quality, citing cold items, incorrect orders, and overall subpar meals.

Positive Staff Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that experiences can vary.
  • SL
    Shane Lewis
    Dec 31, 2025
    1.0
    It has mold on the bread by the lettuce I wouldn’t recommend going to McDonald’s the manager or whoever it is ain’t doing a good job if you look close you will see green to black mold on the top bread by lettuce
  • IG
    Isabelle Gurule
    Dec 29, 2025
    1.0
    I got a classic cheeseburger shareable meal. It comes with two cheese burgers two medium fries and 20 piece McNugget. I did not get my 20 piece McNugget and I door dashed. At a point it’s not a third party problem. It said it on the receipt. Do better also I got a mcchicken not a spicy mcchicken and it came wrapped in a mcchicken wrapper.
  • JH
    Jaqen H'ghar
    Dec 27, 2025
    5.0
    This review is specifically for the crew that operates this place during the late-night hours. The crew are superb. The women who take your order are friendly and professional. And the food I always order is always fresh and tasty. Despite being a transitional kind of job, I hope the crew continues to work there, and are given raises.
  • LL
    Lili
    Dec 21, 2025
    1.0
    We asked the employee in the drive thru if we could put in three mobile orders. They rudely refused we then told them that we would be okay going through more than one time and she refused to serve us and told us to cancel our orders. Horrible service.
  • LI
    Liam Izatt
    Dec 19, 2025
    1.0
    Me and my friends were trying to sit down in the play place where there is other adults sitting and we just ordered and were ready to eat and the manager yelled at me and my friends saying we can’t sit in there and told us to get out, we did not do anything and we’re very respectful and we got kicked out for no reason. 1/5 star would not recommend don’t come here under any circumstance
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Layton, UT?

McDonald's in Layton, UT is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 1075 E Gentile offers a drive-thru that is open 24/7.