McDonald's

Reviews

• SQ

  Sabrina Quaresma

  2 days ago
  1.0
  Wow. The drive through guy was so rude that we couldn’t even order and came straight to chick fil a.
• MH

  Marshall Henderson

  Nov 11, 2025
  1.0
  Yall hired some new kid that has been working the drive thru around 4:50 p.m. and doesn't put and sauce in the bag at all, last time he forgot my sauce and a burger. Just fire him, he obviously doesn't give a shit.
• KH

  Kris Hallbom

  Nov 3, 2025
  1.0
  They got my order wrong three times on the same visit. Finally I just accepted the wrong bag, and ate part of the quarter pounder and fries and they were awful. I threw away the rest of the meal because it was gross. The poor kid at the take out window was either totally out of it, or he just didn’t care. Terrible customer service.
• CA

  Cultural Auditor

  Nov 1, 2025
  1.0
  Appalling Conduct by male Night Manager — Elderly Customer Left in Tears Review: On October 31st around 11:30 PM, my elderly mother went through the Draper McDonald’s drive-thru to pick up my mobile order and place her own. What should have been a simple visit turned into an unacceptable and deeply distressing experience due to the behavior of the night manager on duty. The manager refused to take her additional order, falsely claiming she could only pick up the mobile one. This is not McDonald’s policy — and I know that firsthand, having worked for McDonald’s in multiple locations. Customers are always permitted to place an additional order. The issue was not confusion — it was poor judgment, lack of empathy, and a total disregard for customer service standards. My mother left crying and humiliated, which is absolutely inexcusable. The fact that a paying, elderly customer could be treated this way is beyond unprofessional — it is morally unacceptable. This type of conduct reflects severe management failure and a complete lack of training and accountability. McDonald’s corporate must review the drive-thru footage from October 31st and take immediate disciplinary action against the manager responsible. No elderly woman should ever be reduced to tears by the staff of a company built on the promise of service and respect. This incident deserves the highest level of corporate attention. Very disappointing experience. This McDonald’s in Draper (right next to Chick-fil-A) purposely avoids giving receipts or even asking if customers want one. It honestly feels like they do this so people can’t leave honest reviews or report poor service — and that’s just wrong. The way some employees act here shows they know corporate isn’t paying attention. It’s disgusting behavior and completely unprofessional. McDonald’s corporate would be furious if they knew how badly this location represents the brand.
• YC

  Yecarlis Carrizo

  Oct 29, 2025
  1.0
  Me sirvieron una comida fría, las papas estaba incomibles de tiesas por lo fría. ☹️ Quise hacer el reclamo y la chica que estaba, me escuchó y se fue, me dejó parada sola sin regresar nuevamente, no tuve de otra que salir del lugar..

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