Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Customer Service
Numerous reviews highlighted rude or unhelpful staff, with communication barriers noted due to language issues.
Cleanliness
Some customers praised the cleanliness of the dining area and restrooms, while others reported unsanitary conditions.
Service Speed
Several reviews mentioned slow service, particularly in the drive-thru, with long wait times for orders.
Food Quality
Mixed feedback on food quality, with complaints about cold or poorly prepared items, but some customers enjoyed their meals.
CJ
Callie Jones
3 days ago
4.0
Some kid threw up in the playhouse. I went to the counter and let them know: my kids sat there for about 20 minutes playing outside of the playroom until some lady started drawing them pictures with Windex on the windows. So I told my daughter to ask that lady if she could go clean up the throw up. And that nice wonderful lady did and saved you guys from getting a horrible review. Like if a kid throws up in a playroom, it is unsanitary to let it sit there for 20 minutes you guys should’ve acted on it quickly. But thanks to that sweet lady who was the only one who actually cared and enough to clean it up. I wish I had gotten her name - but thank you so much. For drawing pictures for my kids - for cleaning up the throw up - you’re the only one who cared. And thank you for that.
RB
Robert Bell
5 days ago
5.0
This McDonalds is kept very clean. The staff is very friendly and helpful. It's a great place for breakfast.
MB
Margret Blanch
Nov 16, 2025
4.0
One of the better mcdonalds. I enjoy the drive thru wateful. I mean it's mcdonalds, expectations have to be low. But if you can get it fresh, it's a drastic difference. Favorite is the spicy mcchicken, mcdouble, and fries. Their coke is also great.
DP
Damion Perez
Nov 15, 2025
1.0
If I could do no stars I would. The workers on night shift must be twacked out. Honestly proud they were able to put two buns together. Struggled to take the order, still managed to get it wrong. When going to pay, dude threw a fit when I asked to enter my code, and the girls at the last window questioned giving me my order because they had their orders wrong and mixed up.
KN
Krystal Nagel
Nov 6, 2025
1.0
I will not be going back to this McDonald’s . The gal who took my order was very short and rude in taking my order. I asked for my hamburger to not have pickles and they wrapped my bun in pickles to be rude I guess they thought that was funny. I have an allergy to them. So I was not able to eat it. My food was cold and they threw my bag at me. I am not sure why they thought that was necessary. Poor service and rude staff. Very disappointing.