Khói Hot Pot & Grill is an all-you-can-eat hotpot and tabletop grill restaurant in Olympia. Enjoy fresh vegetables, sauces, and desserts from our self-serve bars while premium meats and seafood are served directly to your table. Choose from three curated tiers and relax as you cook, share, and enjoy a fun dining experience with family and friends.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.