Jack's BBQ is open in Lakewood, Washington! Let us show y’all how Central Texas BBQ is done and to meet all the fine men and women serving our country at Joint Base Lewis McChord! And come on out and enjoy our happy hour specials, service member discounts and back yard patio complete with fire pit and corn hole!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.