Our mission is to make wholesome homestyle food and dining options affordable and easily available to our customers. Great American Diner & Bar was started in July 2017 as a reflection and representation of the spirit of this great country. It was founded on deeply-rooted principles of good quality everyday food from traditional recipes, perfected over three decades, and served with warmth in a cordial diner-style setting -- to make every customer feel at home.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.