Nestled in the heart of Houston’s affluent Memorial neighborhood, Hotel ZaZa offers proximity to the best and most sophisticated restaurants in Memorial City, with perhaps none more enticing than Hotel ZaZa's very own Tipping Point Restaurant and Terrace. The outlet offers an al fresco dining and a lounge experience that rivals the best restaurants in Houston. Offering a view overlooking the Beach Club, it is a true destination within itself and a proud addition to the tradition of Memorial City Houston restaurants. Foodies are welcome. You'll want to try everything.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.