In the spring of 2021 an opportunity to bring a little bit of our hometown flavor to the streets of Houston came knocking on our door. And in March of that year we decided to open Birria Los Primos. Amidst the uncertainty the last two years have brought it was scary to open our own place but with the support of our family and friends we have succeeded in reinventing a classic Mexican dish into everyones go to for Birria. We want everyone who is familiar with Birria to feel like they are back home and to all those who have never tried to fall in love with it. We will continue to serve quality food and offer quality service, that is our main goal and will keep aiming to be better.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.