Since opening in 2020, Rico's Paleteria y Botanas Locas has become a vibrant Dallas destination, bringing the authentic flavors of Mexico to the heart of Texas. Indulge in an expansive selection of Michoacana-style paletas and ice creams, alongside irresistible mangonadas, sweet and savory crepes, and an array of "botanas locas." Beyond frozen treats, discover a delightful world of fresh fruit preparations, elotes, and nachos, all crafted to transport your taste buds to a world of exquisite Mexican and Tex-Mex delights.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.