We are a locally owned donut, coffee and bagel shop. We have 4 locations total. Beavers Dough Joe in Karns, Panthers Dough Joe in Powell, Admirals Dough Joe in Farragut and now Rebels. We aim to please and our business model is freshness. We make our donuts fresh every night. We open at 6am Tuesday-Saturday. We are closed on Sun. and Mon. We stay open until we sell out which is always a different time. Our coffee is roasted in East Tennessee and our bagels are shipped in from New York weekly.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.