City Cafe Diner on 25th St NW has been one of Cleveland, TN's most trusted restaurants for over 20 years. With 300+ made-from-scratch dishes, there is always something worth ordering whether you come in for breakfast, lunch, brunch, or dinner. From classic diner sandwiches and hearty Italian plates to full breakfasts and 90 house-made cakes and desserts, the menu has something for everyone. Vegetarian and vegan options available every day. Known for generous portions, honest food, and a warm atmosphere that keeps Cleveland locals coming back. Ask about our Happy Hour specials and join the VIP Club for exclusive deals.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.