The Reyes Family has been fortunate to be part of the Charleston Community for 35 years. Los Reyes Mexican Restaurant is family owned and operated ensuring excellent customer service and satisfaction. We are dedicated to creating a welcoming family atmosphere for all to experience the exceptional flavors of local produce in our freshly made salsas and authentic Mexican dishes.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.