In 2025, Grandpa Joe’s opened its doors in Mansfield, where the best escape isn’t from Shawshank — it’s straight into our candy shop! You’ll find us surrounded by local legends, from the Gothic towers of the Reformatory to the hand-carved horses of the Richland Carousel. Inside, you’ll be greeted by shelves overflowing with candy favorites, glass-bottled sodas, and charming toys that make every visit feel magical. Whether you’re a local or just passing through, consider this your parole to candy paradise.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.