Fast Food RestaurantRestaurantChinese RestaurantDim Sum Restaurant
Dim Sum Sam offers a taste of authentic Cantonese cuisine right in the heart of New York, NY. Our menu features steaming hot bamboo baskets filled with delectable dumplings and a variety of classic Cantonese dishes. Experience the irresistible flavor of our dim sum, crafted with ultra-thin wrappers that melt in your mouth to reveal sumptuous fillings. Our attentive staff is dedicated to providing exceptional service, ensuring your dining experience is swift and satisfying, often with orders completed in under 15 minutes. Come enjoy the finest Cantonese dining with us today.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.