Family owned Italian pizzeria that's been serving Saratoga County for nearly 2 decades. We offer thin crust pizza, Italian pasta dishes, appetizers, salads and family style meals. We feature our signature 'Sketti Sauce Marinara Sauce in most of our dishes and our dough is made fresh daily. Primo offers a full catering menu for all your special events specializing in Italian favorites Eggplant and Chicken Parmesan, Penne Vodka and more!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.