This profile is uncertified and using publicly sourced data
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Business Details
About
Dessert Shop
La Princesa Frozen Treats is a Mexican-Owned flagship store in Winston Salem, North Carolina.
Since its opening in 2016, La Princesa has been known for its Mexican-style array of frozen desserts and treats ranging from mangonadas and piña locas to esquimos and esquites.
Our wild fruit and mangonadas contain chunks or slices of hand-picked fruit topped with chamoy and Tajin chili salt to give it that sweet and spicy twist of flavor that make your taste buds run wild! Stop on by today!
Our products are prepared in house with the utmost quality of ingredients and love. If you’re desserts are not made with love, they just aren’t cutting it. At La Princesa, YOU are royalty, YOU are family.
Location
La Princesa Frozen Treats
3248 Silas Creek Pkwy, Winston-Salem, NC
27103, United States
Hours
Monday11:00 AM - 9:00 PM
Tuesday11:00 AM - 9:00 PM
Wednesday11:00 AM - 9:00 PM
Thursday11:00 AM - 9:00 PM
Friday11:00 AM - 9:00 PM
Saturday11:00 AM - 9:00 PM
Sunday11:00 AM - 9:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.