Captain Cookie & the Milk Man are Raleigh's sweetest superheroes, serving up made-from-scratch cookies from our founder's secret recipes and spectacular, locally made ice cream. We are known best for our made-to-order ice cream sandwiches, and our menu also features edible cookie dough, milkshakes, floats and cookie cakes. We have corporate gifting options and catering that will leave your clients with a big smile on their faces!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.