This profile is uncertified and using publicly sourced data
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Business Details
About
Cookie Shop
Captain Cookie and the Milk Man serves fresh, made-from-scratch cookies, dairy from local creameries, and made-to-order ice cream sandwiches! We also offer cookie cakes, edible cookie dough, milk shakes and more.
With great cookies comes great responsibility. Captain Cookie doesn’t just serve treats; we serve the community. A significant part of our revenue is dedicated to local efforts like fighting hunger in partnership with food banks and supporting the Raleigh and Durham Rescue Missions. We’re proud to contribute to the well-being of our neighborhoods by assisting local schools. Being a part of the Captain Cookie family means joining us in our mission to save the world one cookie at a time!
Location
Hours
Monday11:00 AM - 9:00 PM
Tuesday11:00 AM - 9:00 PM
Wednesday11:00 AM - 9:00 PM
Thursday11:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.