This profile is uncertified and using publicly sourced data
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Business Details
About
Ice Cream Shop
Experience a new standard of sweet indulgence at Classy Scoops Ice Cream Lounge, Concord's latest destination for delectable desserts. Since opening on April 20, 2024, we’ve been delighting the community with an artful selection of handcrafted rolled ice cream, refreshing boba tea, and irresistible mini pancakes. Our welcoming atmosphere in Afton Village provides the perfect backdrop for a delightful treat. Escape the ordinary and discover your new favorite dessert spot.
Location
Hours
Monday1:00 PM - 9:00 PM
Tuesday1:00 PM - 9:00 PM
Wednesday3:00 AM - 9:00 PM
Thursday1:00 PM - 9:00 PM
Friday1:00 PM - 9:30 PM
Saturday1:00 PM - 9:30 PM
Sunday1:00 PM - 8:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.