This profile is uncertified and using publicly sourced data
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Business Details
About
Dessert ShopChocolate ShopCoffee ShopIce Cream Shop
Tifa Chocolate & Gelato in Charlotte, NC, is your destination for handcrafted gelato, gourmet chocolates, and freshly brewed coffee. Conveniently located near Ballantyne, Ballantyne East, Ballantyne West, Ivy Ridge, Blakeney, and Waverly, Tifa offers a wide selection of decadent desserts made with premium ingredients. Indulge in flavors like classic vanilla bean or bold strawberry balsamic, with options for vegan, dairy-free, and no-sugar-added diets. Pair your treat with organic coffee, rich hot chocolate, or an espresso drink, and enjoy our cozy space featuring family-friendly entertainment like table shuffleboard and foosball. Visit Tifa today to satisfy your cravings and make every moment sweeter!
Location
Tifa Chocolate & Gelato
14835 Ballantyne Village Way Suite 130, Charlotte, NC
28277, United States
Hours
Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday11:00 AM - 10:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.