Experience Oxford's BEST Steak (Voted 12 Years Running) on The Balcony above Oxford Grillehouse! The Balcony offers Oxford's only VIBE DINING with Steaks & Seafood nightly until around 9 when THE FLIP happens! At 9pm the lights lower and the D.J. takes over as we serve creative cocktails, gourmet flatbread pizzas, fantastic sliders & loaded fries! Our space can also accommodate rentals of large groups for cocktails and dinner parties rentals for up to 80. For details email us at Balcony.Events@TheGrillehouse.com
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.