Penny Mart®, located in the heart of Hagerstown and headquartered in Frederick, Maryland, is your trusted one-stop convenience store for all your daily essentials. Offering a wide selection of groceries, snacks, and tobacco products, Penny Mart® brings everything you need under one roof. Enjoy our full-service deli featuring a diverse menu of hot and cold sandwiches, wings, hot dogs, breakfast items, burgers, and pizza—perfect for a quick bite or a satisfying meal. Committed to providing a fast and convenient shopping experience, Penny Mart® also proudly accepts SNAP – EBT benefits to better serve our community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.