Snowy Owl Coffee Espresso Bar is located in the heart of Chatham, Massachusetts. While we call this our Espresso Bar, we also offer freshly brewed coffees and teas, gourmet pastries, and locally sourced gifts and merchandise. We opened in the Summer of 2018 and are open seasonally from mid-spring through Chatham's First Night celebration on New Year’s Eve. Enjoy your cappuccino, latte, pour-over, matcha, chai, or a simple cup of coffee in our open-air courtyard, or take it to go and stroll through the many, fantastic local businesses up and down Main Street. Our coffee subscription is perfect for brewing at home or to gift that coffee lover in your life. Whichever way you choose, we know you’re going to love all that Snowy Owl has to offer!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.