This profile is uncertified and using publicly sourced data
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About
Mexican RestaurantBarRestaurantChicken RestaurantDessert ShopWine Bar
Welcome to El Mazatlan Bar & Grill #9, a beloved Mexican restaurant with locations in Franklin, KY, and the surrounding areas. Our locally owned and locally operated establishment boasts a friendly staff dedicated to serving authentic Mexican cuisine with a personal touch. Dive into our extensive menu featuring flavorful à la carte items, sizzling fajitas, juicy steaks, succulent seafood, loaded nachos, cheesy quesadillas, hearty burritos, rich enchiladas, vibrant salads, tempting appetizers, satisfying combo dinners, indulgent desserts, and delectable sides. Our vegetarian combos cater to plant-based diets, while our family dinners are perfect for sharing.
Location
Hours
Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:30 PM
Saturday10:00 AM - 10:30 PM
Sunday10:00 AM - 9:30 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.