Aloha! Welcome to Jax Wood Fired Pizza.
We are a family owned and operated restaurant with two locations on the North Shore of O’ahu - Historic Haleʻiwa Town and Sharks Cove at Pūpūkea. Our mission is to serve people ‘ono food, exceptional hospitality, and share the love of Jesus to our local community.
At Jax, we serve family-style Neapolitan sourdough pizza. Every pie is crafted on our house sourdough, made fresh daily, and is baked in our Kiawe wood-fired oven.
Jax at Haleʻiwa Town is our original location where our family’s dream began. Surrounded by surf shops, shave ice, and sandy feet, it’s the perfect place to gather with your ʻOhana. If you’re coming to Haleʻiwa, you gotta come to Jax. Mahalo nui loa for choosing Jax!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.