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Felicia's Cake Factory, LLC

About

BakeryCupcake ShopDessert Shop
Welcome to our family-owned bakery, where we’ve been making “sweet” dreams come true for over a decade! Originally based in downtown Macon, we’re now excited to serve you from our new location at 5759 Houston Road, Macon, GA. Our specialty is custom desserts, crafted to make any occasion extraordinary, but that’s not all! Stop by and check out our display cases for a daily assortment of fresh treats, including cupcakes, cake slices, cheesecakes, cookies, petit fours and more. We can’t wait to meet you—swing by and let us satisfy your sweet tooth with something truly special!

Location

Felicia's Cake Factory, LLC
5759 Houston Rd, Macon, GA
31216, United States

Hours

MondayClosed
Tuesday11:00 AM - 6:00 PM
Wednesday11:00 AM - 6:00 PM
Thursday11:00 AM - 6:00 PM
Friday11:00 AM - 6:00 PM
Saturday11:00 AM - 4:00 PM
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.