Ovation Bistro & Bar in Lakeland serves slow-smoked BBQ, hand-cut steaks, burgers, and comfort food made fresh every day. Guests visit us for our smoked brisket, baby back ribs, prime rib Thursdays, and our family-friendly dining atmosphere. We also offer lunch specials, happy hour, catering, a private dining room for parties, online ordering, and a dog-friendly patio. Located on South Florida Avenue, we serve guests throughout Downtown, Dixieland, Lakeland Highlands, Cleveland Heights, TerraLargo, and nearby communities.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.