This profile is uncertified and using publicly sourced data
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Business Details
About
Ice Cream Shop
Welcome to your sweet escape in Key West! At Key West Polar Bear Ice Cream, we proudly serve the best handmade, deliciously creamy ice cream in town. From classic favorites to unique tropical flavors, there's something here for everyone to love. Whether you're a local or just visiting, stop by to treat yourself to the best ice cream in Key West—a little taste of paradise. We can’t wait to share the joy of the best ice cream experience with you!
Location
Best Key West Polar Bear Ice Cream Parlor
247 Front St, Key West, FL
33040, United States
Hours
Monday9:00 AM - 11:00 PM
Tuesday9:00 AM - 11:00 PM
Wednesday9:00 AM - 11:00 PM
Thursday9:00 AM - 11:00 PM
Friday9:00 AM - 11:00 PM
Saturday9:00 AM - 11:00 PM
Sunday9:00 AM - 11:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.