Along with craft beer, the company took a hard look at how to best compliment this specific concept related to food. For over decades, the burger has been an American staple. Instead of average beer and burgers, our company sought out the exceptional All American burgers. Our gourmet burgers begin daily with freshly ground meat that is a brand specific blend. To complement the burger, we have also worked with numerous bakeries to perfect our signature fresh-baked bun. To enhance the flavorful experience, it was important to offer fresh sides with our burgers. Fresh cut chips and fries were the perfect match to our juicy All American burgers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.