Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, incorrect orders, and inattentive staff.
Management Issues
Multiple reviews highlighted rude management and a lack of effective leadership, contributing to a negative customer experience.
Food Quality
Several customers noted issues with food quality, including cold items, incorrect orders, and unsanitary conditions.
Staff Attitude
While some staff were praised for their friendliness, many reviews mentioned rude or dismissive behavior from employees.
Inconsistency
The overall experience varied significantly, with some customers reporting improvements while others continued to face ongoing issues.
ZW
Zach W
Jan 1, 2026
1.0
If you eat McDonald's, you deserve terrible service. Just reviewing because I hate McDonalds and I hate you for eating 30% beef 70% filler trash food.
AW
Angelica Wager
Dec 29, 2025
5.0
While I don’t usually love McDonald’s food, I do on rare occasion crave a large fry, 10 pc nugget, or a breakfast sandwich. In my more recent visits, I’ve come across a night/early morning crew that have become my favorite!! If I could get their schedule, I WOULD!! They have yet to get my order wrong (knocks on wood), the place is always clean, orders are organized and ready to go out, nobody parked in the waiting area for long periods of time (if at all), and most importantly - EVERYONE IS ALWAYS HAPPY!!! That’s how you know the leader is leading!! When I went through the drive thru tonight, (12/29/2025 @ 2:30 AM) I was greeted by the friendliest voice on the intercom, then greeted by the most welcoming smile at the window, handed my food quickly (which I could already tell was freshly made), and my sweet tea was *chefs kiss*!! 10/10 recommend keeping whoever was on this shift, FOREVER!!!!
CW
Clifford Wakefield
Dec 25, 2025
1.0
This McDonald's is terrible and after going in because they had once again forgotten they had me pull forward I saw how lazy and rude the management is. I would not want to work at a place where the managers stand around and talk to their employees like that.
AA
Aspen
Dec 25, 2025
2.0
I pulled up to the drive thru literally getting a meal and an extra muffin. This little girl was NOT paying attention. Would read it back, and it be incorrect. 3 different times at the menu. I pulled up to the window and asked her to read it back and she hadn't even had it as a meal! I nearly drove off because she was so stupid. Get off your phone and actually do your job! Its not that hard!
LA
Lela Abrego
Dec 24, 2025
2.0
I ordered 2 spicy mcchickens. Should be simple right? It’s a value item. I received ONE spicy mcchicken and one regular mcchicken in the spicy wrapping like I wouldn’t notice, but guess what night crew, I noticed. I don’t play about my mcchickens, and that might be petty but I expect to get what I pay for. Surely enough the regular mcchicken-imposter wasn’t fresh at all. I would give a 1 star if both mcchickens were wrong.
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week, including holidays.
Does this McDonald's offer drive-through service?
Yes, this location operates its drive-through service 24/7.
Can I order delivery from this McDonald's?
Yes, delivery is available 24/7 with options including curbside pickup, same-day delivery, and no-contact delivery.
Are there mobile apps to place an order from this McDonald's?
Yes, you can order via the McDonald's app available on both the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 415 S Hwy 78, Wylie, TX 75098, USA.
What dining services does this McDonald's provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which nearby restaurants can I visit before or after dining at this McDonald's?
Nearby options include KFC for chicken dishes, Chipotle Mexican Grill and Taco Delite for Tex-Mex cuisine, Little Caesars Pizza, Subway sandwich shops, and Dairy Queen for ice cream and fast food.
Are there any nearby amenities that customers might find useful when visiting this McDonald's?
Yes, Capital One Bank and Texans Credit Union are nearby for financial services, along with Texas Health Breeze Urgent Care for medical needs.
What nearby beauty and personal care services can I access around this McDonald's?
Nearby beauty and personal care options include Hair Studio 614, Elegant Nail Spa, Great Clips, Jonathan's Family Haircut Shop, and Nt Nails.