McDonald's

3.7
2325 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1002 S I 45, Willis, TX
77378, United States

Hours

Reviews

3.7
2,325 reviews
5 stars
959
4 stars
524
3 stars
373
2 stars
172
1 star
297

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and rude staff, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, stale, or incorrect items.

Staff Friendliness

A few reviews highlighted friendly and helpful staff, but this was inconsistent, with many noting unprofessional behavior.

Drive-Thru Experience

Customers frequently mentioned long wait times and issues with the drive-thru process, including order accuracy.

Cleanliness

Some reviews praised the cleanliness of the restaurant, while others pointed out unsanitary conditions.
  • AP
    Annalisa Payette
    Nov 13, 2025
    4.0
    I really like this McDonald’s it’s drive through is really fast even when it gets backed up. Staff is also pretty nice!
  • JK
    James bond K
    Nov 7, 2025
    3.0
    Decent services saw a white guy get all upset because he’s been waiting for his order for over 10 minutes Staff handled it well Was not necessary for white guy to make a scene out of it though
  • GB
    George Beaudin
    Nov 5, 2025
    4.0
    Slow to match phone ap with kiosk. They need a better system design
  • AD
    Ashlee Daugherty
    Nov 3, 2025
    4.0
    This is one of the better McDonald's in the area. The food is usually fresh and tastes good. I give 4 stars because the frappes cost more than other locations but aren't as good. They put too much ice and it waters them down. They should work on that.
  • JM
    Jennifer Meza
    Nov 1, 2025
    4.0
    Breakfast time is always great lunch is okay for dinner is not so great for food quality the restaurant is always clean

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Willis, TX?

McDonald's in Willis, TX is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru that operates 24/7.