McDonald's

3.5
1434 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
871 Hwy 377 N, Whitesboro, TX
76273, United States

Hours

Reviews

3.5
1,434 reviews
5 stars
541
4 stars
289
3 stars
238
2 stars
115
1 star
251

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, particularly at the drive-thru and counter.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Inconsistent food quality, with reports of cold or poorly prepared items, though some customers praised fresh and hot food.

Long Wait Times

Numerous reviews mentioned long wait times for orders, both in the drive-thru and inside the restaurant.

Cleanliness and Atmosphere

Mixed feedback on cleanliness, with some praising the environment while others noted issues with the dining area.
  • CF
    Clouse Family
    Nov 12, 2025
    3.0
    It's closed and bulldozed.
  • VS
    Vonda Skjolsvik
    Oct 30, 2025
    1.0
    Employees rude, coffee cold and undrinkable
  • CP
    Ciara Pendergraft
    Oct 25, 2025
    1.0
    Didn't give us any of our sauces/monopoly pieces. Walked away when we tried getting their attention
  • LE
    layla evans
    Oct 21, 2025
    1.0
    Every time I come through the drive through I get an iced vanilla latte with whip cream. Today, I go and ask for the same thing and they’re telling me they can’t do that when I got it the day before. When I finally got up to the window I get nothing but a dirty look and a rude tone. On top of all of that I asked for extra bbq sauce to go with my nuggets there is not one in there.
  • KS
    Kathy Simpson
    Oct 11, 2025
    1.0
    Stood at counter to order and no one came. All attention was on drive through. A nice employee placed our order at the kiosk. Got the drink and fries. There were no napkins in the holder. Asked at counter and got some. Went to car, discovered our fries were not salted and not hot!! Worst experience we have had at a McDonalds.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Whitesboro, TX?

McDonald's in Whitesboro is open 24 hours a day, 7 days a week.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open 24/7, every day of the week.