McDonald's

3.8
623 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
22119 I-35 N I-35, West, TX
76691, United States

Hours

Reviews

3.8
623 reviews
5 stars
296
4 stars
114
3 stars
77
2 stars
48
1 star
88

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude or inattentive service.

Food Temperature

Several customers noted issues with food temperature, mentioning that items were often lukewarm or cold upon arrival.

Cleanliness

While some reviews highlighted cleanliness, others reported dirty tables and unsanitary conditions, indicating inconsistency in maintenance.

Order Accuracy

Many customers experienced problems with order accuracy, including missing items and incorrect orders, leading to frustration.

Speed of Service

Service speed was frequently criticized, with reports of long wait times and slow service, particularly during busy hours.
  • JF
    Johnny Fulton
    6 days ago
    5.0
    Good location . Its Mc Donalds but fresh and hot food served. Great fries..
  • KR
    Kim Rickman
    Dec 25, 2025
    5.0
    I usually go to this location for breakfast. The food is always good. The Best part of the experience is the young man who works the drive through. He is always so polite and somehow seems to make me laugh. Which is nice..1st thing in the morning. I believe his name is Carlin. I hope McDonalds appreciates this employee.
  • BB
    Brian Barresi
    Dec 24, 2025
    5.0
    I hope the workers on this Christmas eve get paid more
  • DW
    D.P. Walts
    Dec 21, 2025
    3.0
    I went with my wife and my friend to have breakfast Sunday morning. Half the food wasn’t warm and the food that they brought to our table was not all the food we ordered. They did make it right, but you shouldn’t have to ask for warm food.
  • LL
    Luis Lopez
    Nov 7, 2025
    1.0
    The manager's attitude is very irritating. If she can't have a good attitude, she should do something other than customer service.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 22119 I-35 N I-35, West, TX?

McDonald's is open for dining from 6:00 AM to 11:00 PM every day of the week.

What are the drive-thru operating hours at this McDonald's location?

The drive-thru is open daily from 4:00 AM to midnight.