Whataburger

Reviews

• LG

  Lizzy Garcia

  Nov 11, 2025
  5.0
  Came to order some food at 3:00am and the worker Chris was working alone but still managed to make us happy get our order out correctly and had the best hospitality we’ve ever seen!. Thank you Chris!!!.
• DD

  deliriousCerberus

  Nov 1, 2025
  1.0
  This place also has the "we dont know what extra cheese means" sickness Don't ask for extra cheese. They're not likely to put it either and it's just a waste of money. Definitely going to take up time in the queue to double check y'all's from now on istg. And the SECOND burger will be checked for SPIT. I WILL BE CHECKING I JUST WANT A GOOD BURGER
• NS

  Norma Silva

  Oct 30, 2025
  2.0
  Order taquitos sausage and egg and a BOB 30 minutes later get the order of taquitos both with burn egg they forgot about BOB they were barely going to make it so we decided to get our money back and leave the manager was quick to say they use a timer for the eggs when I asked for the money back she was quick to say okay never apologized once to top it off another customer in lane give his opinion like if we even ask never again this Whataburger bad customer service and they take forever
• EM

  Erica Morales

  Oct 10, 2025
  2.0
  I went on my lunch break and they didnt put the cookie on the kids meal I had to drive bk which was time consuming then the fries they gave me were not even cooked. The guy was very friendly and had good customer service but they need to make their fries fresh and make sure everything is in the order.
• JD

  John “JD” Dove

  Oct 3, 2025
  2.0
  Curbside orders at this location are highly impractical due to the parking lot layout and limited designated spaces. With only three numbered curbside slots available, traffic congestion quickly causes vehicles to pile up. I arrived during the lunch rush, parked in one of the last unmarked spaces available, and waited five minutes after placing my order. Because I was in a small black car parked beside and partially behind a large truck, my vehicle was not easily visible. To address this, I followed the app’s instructions: I turned on my hazard lights and later moved to a more visible curbside space once one became available. Despite these efforts, no one brought out my order. After an additional 15 minutes passed, I went inside and explained the situation. At that point, my order was handed to me with an apology and the explanation that staff “looked for the black car but didn’t see it.” This was disappointing, as mine was the only black car present—with hazard lights on, no less. While I understand the challenges posed by heavy noon traffic and the poorly designed parking lot, the lack of thoroughness in locating my vehicle was frustrating. This resulted in a wasted lunch break and the need to leave immediately after retrieving my food. In summary, the issue lies less with the location’s traffic flow and more with the staff’s diligence in fulfilling curbside orders. A closer, more attentive effort in locating vehicles would go a long way toward improving the customer experience.

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