Long John Silver's | A&W

3.9
667 reviews
Seacret Society

About

Fast Food RestaurantSeafood RestaurantTake Out RestaurantChicken Restaurant
Real seafood should be sourced from real sea-places, like, you know, oceans. So that's exactly where we source our wild-caught Alaska pollock, wild-caught Alaska salmon, and wild-caught north Pacific cod. We’re no one trick sea pony.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Long John Silver's | A&W
1320 US Highway 77 North, Waxahachie, TX
75165, United States

Hours

Reviews

3.9
667 reviews
5 stars
323
4 stars
146
3 stars
75
2 stars
40
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service is often praised, with many reviews highlighting friendly and helpful staff.

Food Quality

Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others reported undercooked or old food.

Cleanliness

The restaurant's cleanliness is frequently criticized, with reports of dirty floors and outdated facilities.

Order Accuracy

There are multiple complaints about incorrect orders and issues with the drive-thru service.

Management

Some customers noted positive experiences with management, particularly in resolving issues and providing refunds.
  • AT
    Ashton Trammell
    Nov 16, 2025
    5.0
    Went thru the drive thru but the worker was very respectful and nice
  • DS
    Duane Stewart
    Nov 6, 2025
    5.0
    Great customer service and great experience
  • CG
    Christopher Groneman
    Oct 26, 2025
    1.0
    Eye roll when we walked in from the cashier, she was rude and on her phone, no root beer at A&W, men’s restroom not working, floors sticky and gross. Food cold, bland, fries inedible, won’t be back.
  • SS
    Sherry
    Oct 15, 2025
    5.0
    They forgot about me and I had to go and remind them about my order.
  • BC
    Benny Canoe
    Oct 14, 2025
    3.0
    Not sure why ljs changed there hushpuppies. But that was that main reason I ate there 30 times a year. Probly won't eat there but a couple times a year now. The waffle fries are hard. Unetable. Shrimp and precut fish about the same. Im sure gonna miss those hushpuppies.

Frequently Asked Questions About Long John Silver's | A&W

Can I order online and pickup in store?

Yes! Order online and pickup in store at participating Long John Silver's restaurants. Find your local LJS here: https://www.ljsilvers.com/locations

Can I see a menu?

You can see a menu here: https://www.ljsilvers.com/menu/