Outback Steakhouse - Closed

4.5
2845 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Waco Southeast of the Franklin Avenue and New Road intersection in front of PetSmart.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse - Closed
4500 Franklin Avenue, Waco, TX
76710, United States

Hours

Reviews

4.5
2,845 reviews
5 stars
2,048
4 stars
405
3 stars
158
2 stars
96
1 star
138

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality varied significantly; some customers praised attentive and friendly staff, while others reported slow service and mistakes with orders.

Food Quality

Food quality received mixed reviews; while some enjoyed well-cooked meals, others experienced issues with temperature, flavor, and incorrect orders.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with light fixtures and overall restaurant maintenance.

Wait Times

Many customers expressed frustration with long wait times for seating and food, even during less busy hours.

Customer Experience

Positive experiences highlighted friendly staff and special touches for celebrations, but negative experiences included feeling rushed and ignored.
  • QK
    Queen Kay
    Oct 27, 2025
    3.0
    As a struggling graduate student that rarely gets to enjoy a full course meal at such places I wanted to try a steak from here for the first time. I order the kids meal, first the website had some issues then when I called Ray was kind and helped but immediately informed me that there was no to cups in the building I asked can I have whatever drink comes with the meal he said there isn’t one… I went pass that because well ol well… got home took out my boxes and thought it was a single lamb chop in my box however it was a half of a half a steak … I’m glad I ordered more food …
  • WK
    William Kretschmer
    Oct 12, 2025
    5.0
    Austin was constantly checking on tables and making sure everyone was taken care of. Hector was our server and did a wonderful job.
  • TR
    Thomas Reynolds
    Sep 24, 2025
    4.0
    Carry-out. Server was friendly and polite, but order was all wrong
  • IM
    Isaiah Martinez
    Sep 12, 2025
    5.0
    The younger gentleman that served us had really amazing service! Food came out fast & hot & it was delicious! It was my early birthday dinner & they gave me a complimentary cheesecake! Great place overall!
  • CH
    Cecil Herrin
    Sep 10, 2025
    5.0
    We had a party of 4. Everything was prepared as ordered. The service was good and the crowd was fairly quiet. I personally had the ribs and they were fall-off-the-bone tender. Not cheap, but manageable. I will definitely go back when I'm in town.

Frequently Asked Questions About Outback Steakhouse - Closed

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.