Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Waco Southeast of the Franklin Avenue and New Road intersection in front of PetSmart.
Service quality varied significantly; some customers praised attentive and friendly staff, while others reported slow service and mistakes with orders.
Food Quality
Food quality received mixed reviews; while some enjoyed well-cooked meals, others experienced issues with temperature, flavor, and incorrect orders.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with light fixtures and overall restaurant maintenance.
Wait Times
Many customers expressed frustration with long wait times for seating and food, even during less busy hours.
Customer Experience
Positive experiences highlighted friendly staff and special touches for celebrations, but negative experiences included feeling rushed and ignored.
QK
Queen Kay
Oct 27, 2025
3.0
As a struggling graduate student that rarely gets to enjoy a full course meal at such places I wanted to try a steak from here for the first time. I order the kids meal, first the website had some issues then when I called Ray was kind and helped but immediately informed me that there was no to cups in the building I asked can I have whatever drink comes with the meal he said there isn’t one… I went pass that because well ol well… got home took out my boxes and thought it was a single lamb chop in my box however it was a half of a half a steak … I’m glad I ordered more food …
WK
William Kretschmer
Oct 12, 2025
5.0
Austin was constantly checking on tables and making sure everyone was taken care of. Hector was our server and did a wonderful job.
TR
Thomas Reynolds
Sep 24, 2025
4.0
Carry-out. Server was friendly and polite, but order was all wrong
IM
Isaiah Martinez
Sep 12, 2025
5.0
The younger gentleman that served us had really amazing service! Food came out fast & hot & it was delicious! It was my early birthday dinner & they gave me a complimentary cheesecake! Great place overall!
CH
Cecil Herrin
Sep 10, 2025
5.0
We had a party of 4. Everything was prepared as ordered. The service was good and the crowd was fairly quiet. I personally had the ribs and they were fall-off-the-bone tender. Not cheap, but manageable. I will definitely go back when I'm in town.
Frequently Asked Questions About Outback Steakhouse - Closed
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
Is Outback Steakhouse in Waco currently open?
This Outback Steakhouse location in Waco is currently closed.
Where is Outback Steakhouse located in Waco?
It is located at 4500 Franklin Avenue, Waco, TX 76710, in front of PetSmart near the Franklin Avenue and New Road intersection.
What are the Happy Hour times at Outback Steakhouse Waco?
Happy Hour is available daily from 4:00 PM to 6:00 PM.
What types of payment does Outback Steakhouse Waco accept?
They accept American Express, Android Pay, Apple Pay, Cash, Mastercard, and Visa.
Does Outback Steakhouse in Waco offer delivery and pickup options?
Yes, they offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where can I find gluten-free menu options for Outback Steakhouse Waco?
You can view gluten-free menu items on their website at https://www.outback.com/nutrition/gluten-free
What is the dress code at Outback Steakhouse Waco?
The dress code is casual, making it suitable for a relaxed dining experience.
Can I earn rewards dining at Outback Steakhouse Waco?
Yes, you can earn dine rewards at Outback Steakhouse and other participating locations like Carrabba's Italian Grill and Bonefish Grill.
Are there notable nearby places to visit before or after dining at Outback Steakhouse in Waco?
Yes, nearby places include PetSmart for pet supplies, Academy Sports + Outdoors for sportswear and camping gear, and Peter Piper Pizza for family-friendly dining.
How can I use nearby transit or services to get to Outback Steakhouse in Waco?
You can visit nearby places like 7-Eleven for convenience needs or use services such as Price 4 Charter Buses & Limos Waco for transportation to reach Outback Steakhouse easily.