Pizza Hut

2.7
394 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 25701 I-45 N in The Woodlands, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
25701 I-45 N, The Woodlands, TX
77380, United States

Hours

Reviews

2.7
394 reviews
5 stars
114
4 stars
34
3 stars
30
2 stars
34
1 star
182

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and unresponsive customer support.

Food Quality

Many reviews highlighted issues with food quality, such as cold, undercooked, or improperly prepared pizzas.

Delivery Problems

Customers frequently experienced delays in delivery, incorrect orders, and issues with third-party delivery services.

Positive Experiences

Some customers praised specific staff members for excellent service and enjoyed their food when orders were correct.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions at the location, impacting the overall dining experience.
  • JB
    Jonah Beale
    Sep 1, 2025
    5.0
    Just wanted to say that I got some bacon and cheese breadsticks from here and they were the BOMB 👌
  • JB
    Joshua Bailey
    Aug 24, 2025
    1.0
    Order placed at 1124. Closes at 1a. Waited 30 minutes without update. Order canceled at 1154. No explanation. There's a reason Jet's and Pepperoni's leave yall in the dirt. Own your sub 3 star rating.
  • HR
    Hyperlolo RB
    Jul 2, 2025
    1.0
    I ordered a pizza through the pizza hut app, a vegetarian cheesey bites pizza. First the order showed delivered when it was barely out. Then when I contacted the customer support they couldn't even get in touch with the store for 10+ minutes. That's fine the pizza made it to my closed off building somehow, once I got it, it was cold and somewhat burnt. The cheesey bites were overflowed already and the bottom of the cheese was burnt brown and black. No problem a few seconds in the microwave will at least let it be somewhat enjoyable. Next they messed up the sauces that were meant to come with this vegetarian pizza. I asked for Marinara instead of Pepperoni Ranch, and I got Pepperoni Ranch. Sure whatever 1 less sauce. Next day when I am eating the remaining pizza for lunch, I look down and notice something that shouldn't be there. A piece of beef on my again vegetarian pizza. I contact customer service once more and they state they can't give me a full refund, only partial and that it will be store credit. I am moving away in the next few days so store credit is worthless. I was asked to stay on hold while they talk with the store to see what can be done. Another 8 minutes of holding and the resolution they get back with; Bring the remaining pizza and sauces to the store and they will do the partial pizza refund. Why should I spend my time and gas for a partial pizza refund. They refused to take images. This isn't the first time I have had issues with this location. Avoid it if you can. I am going to file a charge back with my bank instead for this whole meal, this interaction has soured me on all of Pizzahut Please see attached images for my order and the result
  • PG
    Piere Gibbs
    Jun 12, 2025
    1.0
    I ordered food from the one, on 1-45 in the woodlands. And they manager y web was very rude, when you walked inside and was cursing at an customer. Then my order wasn't ready, until an additional 30 mins after I order it online. And the roof is leaking and customer service is trash.
  • AP
    Amanda Plummer
    Jun 11, 2025
    1.0
    This is the worst pizza hut EVER i’ve had problems with an order a while back where they refused to refund me and i had to go through my bank to get my money back. They sent me in circles and constantly lied about the manager not being there or having just left.( yeah right!!!) Since this was over a year ago i tried again last week. The pizza was as dry as ever almost like it had no sauce which i ordered regular sauce. Save your time, money, and patience and go somewhere else!!!!

Frequently Asked Questions About Pizza Hut

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