McDonald's

3.5
1747 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3545 Palmer Hwy, Texas City, TX
77590, United States

Hours

Reviews

3.5
1,747 reviews
5 stars
698
4 stars
323
3 stars
262
2 stars
118
1 star
346

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Speed

Numerous reviews highlighted slow service times, particularly in the drive-thru and curbside pickup.

Customer Service

Feedback indicated a mix of friendly and rude interactions, with some customers praising individual staff while others reported poor management and disrespectful behavior.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions.

Food Quality

While some customers enjoyed the food, others complained about cold items and poor preparation.
  • EW
    Emerald White
    3 days ago
    1.0
    I ordered a sausage egg and cheese mcmuffin meal. When I got to the house, it was a hamburger patty with burnt onions, egg, and cheese on a mcmuffin. Then I went to call and let the manager know, the phone number on Google is disconnected. I will not go back.
  • RE
    RC E
    Jan 4, 2026
    1.0
    Ordered delivery. Two 20 piece nuggets and basket of fries. Order arrived as two 10 piece nuggets and a basket of fries. Tried to call but phone number isn't valid.
  • MW
    Michael Wood
    Jan 2, 2026
    5.0
    The manager was very kind our food took what I considered a normal amount of time but she thought it took too long and gave us free cookies for the wate...
  • AC
    Audrey Castillo
    Dec 31, 2025
    5.0
    Food is always good, employees are nice, they deal with a lot yet everything is always perfect!
  • AA
    Ariel
    Dec 21, 2025
    2.0
    Gave me a plain shake with 1 dot of chocolate and I ordered a strawberry shake. Can't even get that right the second time. I got another plain shake with no flavor at all.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 3545 Palmer Hwy, Texas City?

McDonald's is open 24 hours a day, 7 days a week at this location.

During what hours is the drive-thru service available at this McDonald's?

The drive-thru is open 24 hours every day, allowing customers to order any time.