McDonald's

3.5
1723 reviews
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Business Details

3545 Palmer Hwy, Texas City, TX
77590, United States
(409) 948-4512
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3545 Palmer Hwy, Texas City, TX
77590, United States

Hours

Reviews

3.5
1,723 reviews
5 stars
690
4 stars
321
3 stars
258
2 stars
116
1 star
338

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, indicating a significant issue with overall service quality.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty floors and trash, contributing to a negative dining experience.

Staff Attitude

There were numerous complaints about rude or unhelpful staff, with some customers feeling ignored or disrespected during their visits.

Order Accuracy

A recurring theme was the failure to get orders correct, with many customers noting missing items or incorrect food being served.

Management Issues

Several reviews pointed to poor management practices, including lack of responsiveness to complaints and inadequate staff training.
  • EA
    Emily Araujo
    3 days ago
    2.0
    i respectfully corrected the employee she made my coffee wrong and gave me an attitude for correcting her and she still made it wrong. my food was also not ready even when i did a mobile order.
  • EE
    emy españa
    6 days ago
    5.0
    Delicious food, perfect service and good quality! Overall 5 stars.
  • RF
    Robert Foppe
    Nov 15, 2025
    2.0
    Screw us once shame on you, screw us. twice shame on us. We should've know better than to leave before we checked out order, but we had faith in the backing of a global chain. For the second time today we were given the privilege of having our order short served. First this morning, a drink shy on an order for 2 people. How do you screw that up, they have it down to a science. The second time a 10 piece mcchicken. If you go here for a quick and cheap meal they'll throw in a complimentary McMissing For you. The food you do get probably won't kill you but I could've broken out their window by throwing the bun for my sandwich at it. And the sausage this morning tasted more like.... something other than sausage. Texas city mcds do better please.
  • SH
    Sarah Hearn
    Nov 9, 2025
    1.0
    We ordered apple slices and sauce both times we’ve eaten here, and both times we never got them. They still charged us for them, and when we asked, they said everything was in the order — but it wasn’t. No apples, no sauce, twice in a row. Very disappointing and frustrating that this keeps happening.
  • MJ
    Manuel Jones
    Nov 7, 2025
    5.0
    Great service for the morning rush. Breakfast was hot and fresh and so was the coffee. I ate there and it was cool seeing everyone that knew each other and saying good morning 🙏
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 3545 Palmer Hwy, Texas City?

McDonald's is open 24 hours a day, 7 days a week at this location.

During what hours is the drive-thru service available at this McDonald's?

The drive-thru is open 24 hours every day, allowing customers to order any time.