Whataburger

3.8
1427 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Whataburger
1400 W Moore Ave, Terrell, TX
75160, United States

Hours

Reviews

3.8
1,380 reviews
5 stars
667
4 stars
278
3 stars
154
2 stars
91
1 star
190

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, particularly in the drive-thru, with long wait times often exceeding 20 minutes.

Food Quality

While some customers praised the food as fresh and delicious, others experienced issues with incorrect orders and food quality, such as cold or improperly cooked items.

Staff Attitude

Customer feedback highlighted a mix of friendly and unprofessional staff behavior, with some reviews mentioning rude interactions and a lack of attention to customer needs.

Cleanliness

Several reviews noted cleanliness issues, particularly in the dining area and bathrooms, which detracted from the overall dining experience.

Order Accuracy

There were numerous complaints about incorrect orders, including missing items and food prepared incorrectly, leading to customer dissatisfaction.
  • KK
    Kay
    Nov 15, 2025
    1.0
    I paid $20 for two cold burgers. And the wait was very long. Its a real shame.
  • JW
    Jincy Walker
    Nov 10, 2025
    5.0
    Stopped by my hometown Wataburger around 6am for some breakfast. Ryan in drive thru has a great personality & great customer service. Made my morning!
  • HL
    Heather Larabee
    Nov 9, 2025
    3.0
    Staff is a little rude but great food
  • DS
    Dawn Smith
    Nov 7, 2025
    1.0
    Ordered ahead via the app. When I finally got to the window, I gave my name and person working the window went over and checked my order, which was sitting next to the fry station. The lady put the onion rings in my bag and then I watched as a different employee reached into my bag, took out the apple pie, and placed it on a "dine in" tray. I was asked to pull forward, around to the handicapped parking space, because "we are waiting on your apple pie." Really? So .... my food, that has now been sitting there for 5 minutes, needs to sit there longer while I pull forward and wait? After a few minutes, I went inside and asked them to remake my onion rings, because they were definitely cold now. Then I went back to my car and waited another 5 minutes. The chicken tenders in the kids meal - cold. The apple slices in the kids meal - warm/browning. My Whattaburger - filled with wilting, warm, disgusting lettuce. All because a dine in customer, who was ALREADY gonna sit down for a few minutes anyway, was given my apple pie. Paying just shy of $20 for 2 meals that were left sitting on a counter to get cold/warm is INSANE. Wont happen again. Wont come back to this location.
  • LG
    Lucas Gonzalez
    Nov 2, 2025
    5.0
    Staff works hard. Hopefully they are properly compensated in pay. I only get breakfast burritos here. They are filling.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Terrell, TX?

Whataburger in Terrell, TX is open 24 hours a day, seven days a week.

Where is Whataburger located in Terrell, TX?

Whataburger is located at 1400 W Moore Ave, Terrell, TX 75160.