McDonald's

3.8
2281 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1704 Hwy 34 S, Terrell, TX
75160, United States

Hours

Reviews

3.8
2,281 reviews
5 stars
977
4 stars
526
3 stars
356
2 stars
154
1 star
268

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some praised the staff for being friendly and helpful, while others reported rude or inattentive service.

Food Quality

Food quality is inconsistent, with some customers receiving fresh and hot meals, while others reported cold or improperly prepared food.

Cleanliness

The cleanliness of the restaurant received positive remarks, with many customers noting it was well-maintained, although some mentioned issues with the dining area and restrooms.

Order Accuracy

There are frequent complaints about incorrect orders, with several customers reporting missing items or wrong items being served.

Speed of Service

Service speed varies; some customers experienced quick service, while others reported long wait times and slow drive-thru operations.
  • ME
    Mark and Sherry Elliott
    1 day ago
    5.0
    Hot fresh coffee
  • EA
    Eve Ala
    Nov 16, 2025
    1.0
    This morning I tried to get my breakfast I had no service this is me waiting for 10 min at the intercom and drove to the window 3 employees just ignored the window I'm going file complaint. I have each employee name and corporate going to hear about this. There was another person waiting just longer than I was.
  • VE
    Vivid_ Egal
    Nov 2, 2025
    1.0
    Food was cold when I got it bread on the burger was stale so was the fries like they been sitting out for hrs never eating from here again no one will answer to give me a refund
  • DS
    Duane Stewart
    Oct 25, 2025
    4.0
    Great customer service and great experience
  • DC
    Dusty Cook
    Oct 12, 2025
    5.0
    We stopped and ordered curbside on our way through. Our food was out very quickly and it was about 11:30... they were busy. The young man that brought our food our was very polite! One of our burgers wasnt in the bag, it wasn't a big deal. I ran inside... he forgot to put it in the bag and was very apologetic. The eating area was very nice and clean from what I could tell. No big deal and we were back on the road!

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's in Terrell, TX is open daily from 6:00 AM to 1:30 AM, except on Saturdays and Sundays when it opens at 4:00 AM.

Does this McDonald's offer drive-thru service?

Yes, the McDonald's offers drive-thru service every day from 6:00 AM to 1:30 AM.