McDonald's

3.4
1441 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2501 N Main, Taylor, TX
76574, United States

Hours

Reviews

3.4
1,441 reviews
5 stars
472
4 stars
292
3 stars
247
2 stars
135
1 star
295

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, indicating a lack of efficiency and training among staff.

Cleanliness

The dining area and restrooms were often described as dirty and poorly maintained, contributing to a negative dining experience.

Employee Attitude

Many reviews highlighted rude and unprofessional behavior from staff, with some customers feeling disrespected during their interactions.

Food Quality

Several customers complained about food being cold, overcooked, or not prepared as requested, suggesting issues with food preparation standards.

Management Issues

There were numerous mentions of poor management oversight, with customers noting a lack of supervision and accountability among employees.
  • ED
    Eden Destroyer
    Nov 16, 2025
    1.0
    So tired of this McDonald’s having long drive thru wait times every single time we try to come. This is the second time we’ve done a mobile order and cancelled when we saw how long the drive thru was. Curbside spots were full but those are a joke too. I know they have metrics and their times have got to be in the toilet with how consistently slow this store is. It’s faster to drive to Hutto or Rockdale and back than wait in the drive thru here. I do t know why people keep coming here.
  • BS
    Brittany Schernik
    Nov 8, 2025
    1.0
    Lines are always long. Drive Thru always takes forever. It’s getting worse. I don’t know why this McDonald’s can’t get it together. They don’t answer the speakers in a timely manner. It should not take 10-20 minutes of sitting in the drive thru every single time. I understand they get but other McDonald’s in hutto, round rock, Georgetown don’t take this long.
  • JB
    Jagger brocious
    Oct 29, 2025
    1.0
    I really dont understand how they push for mobile ordering but then I am forced to wait 10+ minutes two separate visits back-to-back while the drive thru is flying. I only did the curbside for the discount but I guess I should just stop ordering McDonald's period. Thanks for the bad service I guess I'll just eat better 🤣.
  • JB
    Jay Bird
    Oct 29, 2025
    1.0
    Store hours show this location is open at 5am we arrived a few minutes after 5am for a mobile order of steak egg and cheese biscuit to be told “it’s gonna be a minute, ain’t nothing been cooked yet idk I think everybody woke up late or something” so we told them “we don’t mind waiting that’s fine” the cashier closed the window and walked off talking crap about how we placed a mobile order and that we was just sitting at the drive thru window (we weee able to hear her complaints through the close window clearly, then employee returns opens window and says “I need you to move from in front of the window, you’re running up our drive through time and I need you to move to the front of the store and just wait there if you don’t mind”!!! It’s now 5:20am and I’m still sitting in front of the store waiting for a McMiracle for a lack of a better term… smh poor planning if you ask me
  • MM
    MYB
    Oct 25, 2025
    5.0
    It’s McDonald’s, so my expectations aren’t sky-high and all but I’ve got to say, they’ve really stepped it up lately. My advice: use the app to order and know your pickup time. Curbside is my go-to, especially during busy hours, and it’s been super smooth. Everyone I’ve interacted with lately has been great in the customer service department. I rarely ever have to pull up to another window to wait for my order anymore. Looks like there’s been a change in management or staff, and it definitely shows. No complaints here!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Taylor, TX?

McDonald's in Taylor, TX is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until midnight.

What are the drive-through hours at this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.