McDonald's

3.5
1951 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
201 NE Georgia Street, Sweetwater, TX
79556, United States

Hours

Reviews

3.5
1,951 reviews
5 stars
682
4 stars
424
3 stars
355
2 stars
167
1 star
323

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with long wait times for food and orders often being incorrect.

Staff Attitude

Many reviews highlighted rude or unhelpful staff, with several customers feeling ignored or disrespected during their interactions.

Cleanliness

Numerous complaints were made about the cleanliness of the restaurant, including dirty tables and restrooms.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold or stale items and incorrect orders.

Management Issues

Several reviews pointed to poor management and lack of organization, contributing to the overall negative experience.
  • SF
    Sara Freeman
    Jan 3, 2026
    1.0
    Ordered on the app came to pickup at 11:00 pm nobody would come to the window had to come in only one work person was in here than few minutes later more came in very roud Lady asked me what I was doing she rolled her eyes an gave me a drink with no ice when asked for half full took 40 minutes to get my ordered didn't even get a stray ignored when I asked for one
  • MR
    Montoya's Review
    Dec 31, 2025
    5.0
    waited for forty five minuets, not a single employee came and washed my hands. What the heck is the employees must wash hands sign there for??
  • JT
    Joe Thacker
    Dec 27, 2025
    4.0
    Service was very slow. All trash cans overflowing with trash. Fries was hot but sandwich was barely warm. We have had better service at this location!
  • AM
    Autumn McHalffey
    Dec 26, 2025
    1.0
    Slow. Incompetent staff. Takes 15 minutes and nobody knows where to take food. Sooo. Don’t stop here on your drive. The staff will then argue about how the other staff member was wrong. I don’t care about the employees complaining they told me wrong info. That’s their problem.
  • MG
    Martha Gonzalez
    Dec 21, 2025
    4.0
    Falta más personal aunque los q están tratan de ser eficientes cómida Bien pero algo fría incluído el café ordenamos en el Kiosko y nos faltó el azúcar pedí en mostrador pero tardaron en darme la porq tienen poco personal.

Frequently Asked Questions About McDonald's

What are the McDonald's Sweetwater location's regular dine-in hours?

McDonald's in Sweetwater is open daily from 5:00 AM to 11:00 PM except on Friday and Saturday when it stays open until 1:00 AM, and Sunday until midnight.

When can I use the drive-through service at McDonald's Sweetwater?

The drive-through is open from 5:00 AM to midnight every day except Friday and Saturday when it stays open until 1:00 AM.