Whataburger

4.1
1843 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
340 HIGHWAY 6, SUGAR LAND, TX
77478, United States

Hours

Reviews

4.1
1,826 reviews
5 stars
1,053
4 stars
364
3 stars
162
2 stars
76
1 star
171

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised it as friendly and efficient, while others reported rude interactions and order mistakes.

Order Accuracy

Frequent complaints about incorrect orders and long wait times, particularly in the drive-thru.

Food Quality

Generally positive feedback on food quality, with many customers enjoying the freshness and taste of the burgers.

Cleanliness

Restrooms and dining areas are often noted as clean, contributing positively to the overall experience.

Management Issues

Concerns about management style and staff training, with reports of unprofessional behavior affecting the atmosphere.
  • DF
    dania folashade
    6 days ago
    5.0
    Great place and great staff.
  • EC
    Erick Corona
    Nov 3, 2025
    1.0
    Bad costumer service not provided good food my order was not correct
  • JP
    J Physo
    Oct 27, 2025
    2.0
    My husband went to pick up our dinner. We ordered 3 meals and when they handed him the food they forgot 2 our of the fries in our meals. He let them know that they forgot the fries in the drive thru. Their response was to ask him if he was lying and if he took the fries out. Im assuming they thought we wanted free fries. Out of everything in the menu in whataburger I can guarantee we dont want fries but if we pay for them we want them. Instead of giving him the 2 fries he paid for, they gave him one frie. He told them again it was two and they just gave him an apple pie. What's the difference between just giving us what we paid for and giving us a pie? Their service is ok. At least the burger was good.
  • JD
    Jeanette D
    Oct 20, 2025
    1.0
    Do not go to this Whataburger unless you have lots of time in the morning! I ordered food at 8:30 am was suppose to be ready at 8:37. Arrived to pick up at 8:39 am I asked about my food several time did not receive till 9:02 am. I had a very busy morning thought this would be a quick way to get breakfast. Definitely not the case! I will not go back to this location!
  • VL
    Victor Loolo
    Oct 16, 2025
    1.0
    The manager is pretty insufferable and does not care about the time schedule of any customer that comes in. Lacks the ability to context switch from the cash register to handing out simple online orders. Workers are really nice, manager on the week night night shift is awful. Try your best to avoid

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Sugar Land, TX?

Whataburger in Sugar Land, TX is open 24 hours a day, seven days a week.

What types of pickup and delivery services does Whataburger offer?

Whataburger offers in-store pickup, curbside pickup, and delivery services.