Whataburger

Reviews

• JA

  Jose Alvarado

  2 days ago
  5.0
  This establishment consistently delivers exceptional customer service, maintains a pristine environment, and serves hot, fresh food. I consistently request gravy for my fries.
• JC

  jesse carpenter

  Dec 27, 2025
  1.0
  This location is open 24 hours a day. I understand that it was 3 AM when I arrived to order my food however, that is no excuse for what I got when I got home. The meat on my burger. Looked like it’s been sitting somewhere for hours and dried out. I ordered a Sprite. I got carbonated water and my french fries were old. Also this is very disheartening as I frequent Whataburger a lot, and this experience was horrible. I literally paid for something that I just threw it in the trash because it was inedible.
• AW

  Angela Williams

  Dec 26, 2025
  2.0
  Too many people working in the back, need someone to manage the dining area. There wasn't any sweet tea, no straws and someone waste a drink on the floor and took them at least 15 minutes to clean it up. Now if someone would have hurt themselves, then it would've been a different story. And why do it take so long for you to get your food. I ordered a #2, I couldn't eat it because it too much salt on the patties. I would suggest the order taker to ask is you like salt on your burger or fries. I didn't know that they put salt on the meat patties. Ijs! Fix it pls...
• SP

  Santiago Pirela

  Dec 26, 2025
  5.0
  Dacian, a trainer there, truly made the experience amazing. He served my whole family with kindness, made my nieces and nephews laugh, and provided us with our food in a timely manner. He deserves a raise for the way he cheered up my family and showed true customer service!
• DC

  Devin Caswell

  Dec 7, 2025
  1.0
  I feel like this girl Tiwa (Cealy from color purple) played with our food and drinks last night I ordered our food. She was very rude and disrespectful to the PA system. When I got to the window I tried to remain humble, and I realized that the customer service is just not was going to be good. We received our food and when I got home, only one of my sandwiches was in the bag and the large drink that I ordered, which was Arnold Palmer it seems as if she makes a soft drink with lemonade maybe root beer lemonade I will be reaching out to the corporate managers today because I feel like she was playing with our food and that is just not right I would advise anyone not to go to this location. I was going to eat my fries, but being that my sandwich was missing and I feel like my drinks have been tampered with I refuse to eat anything. I will continue to make a Google review every day until Whataburger reaches out to me and does something rectify this because this young lady is gonna cause for this company to get a lawsuit. The disrespectful part is when I asked her if me or my family had did anything to upset her, she said no, with a very grim and mischievous smile on her face that was so disrespectful that it made me upset to the point where I could not even walk in the store because I was not sure that I was going to be able to communicate without yelling or using profanity so I decided to leave that young lady should not be working at the window directly with the customer. She definitely needs training in customer service but I promise I will not let up. I will contact every family member and Friend. I have to do a review on the store every day.

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