Business Details
About
Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 19918 SW Freeway in Sugar Land, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.4
275 reviews
5 stars
123
4 stars
38
3 stars
18
2 stars
18
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including unresponsive staff, incorrect orders, and rude behavior.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong toppings, leading to dissatisfaction.
Delivery Issues
Several reviews mentioned long wait times for delivery, orders not arriving, and difficulties in contacting the store.
Food Quality
Feedback indicated inconsistent food quality, with complaints about undercooked pizzas, lack of sauce, and overall poor preparation.
Management Concerns
Customers expressed concerns about management practices, suggesting a decline in service quality and staff training.
- RFRoberto ivan FloresNov 14, 20255.0the service was great and amazing. Maria gives a great customer service
- EEEllieAug 23, 20255.0I bought 2 pizzas and the manager gave me a personal pan free with my order. This is why I love coming here. Will definitely keep coming again
- JOJosiah OverstreetJul 11, 20251.0So this Pizza Hut used to be terrible we haven’t went there in a while. It got better in between different people working there and stuff but just a warning don’t order with DoorDash and I wouldn’t eat here. I’m not gonna give them any more money because we just had a pizza with absolutely no sauce, I brought it in and showed it to the manager. She knows she just made it right there, and then she called another manager who argue with me that they made it to my specification. I did not specify to give me a pizza with no sauce I ordered a normal Medium cheese pizza and I brought it back cold ruining our dinner and they wouldn’t even give me a hot cheese pizza that we paid for because I ordered it through DoorDash. It’s their product. They know they just made it if they would’ve made it correctly. We would’ve been able to eat a normal supper when it was warmer. Makes no sense that they won’t just make you can see The pizza has absolutely no sauce and they won’t just make it another medium pizza for us absolutely ridiculous par for the course they even call the other manager they still can’t make the right decision over a medium pizza. You can bet everyone in our family is not liking that this is so Stupid… what an example of what not to do. Talk about slap your customer in the face.. forget the time spent how about just make your product worth a crap or stand by it.. don’t eat here… is my rec I’m not.. they can have that money. Won’t happen again..
- SFShavon FJul 8, 20251.0Called about a special and they said it's only online. Pizza Hut has a horrible website. I could not order Takeout. What a pointless reason to lose business. I put in the zip code, then Sugarland, then Houston and each time the site told me there are no locations in those areas when Obviously thats not true.
- VMVanessa MartinezJul 2, 20251.0Ive never have had a bad experience at Pizza Hut! The so called manager Andrea was quick to charge me walk away to answer a personal phone call and never said a word. I was like okay she coning back tine went by everyone working and looking at me and no one said anything. Anus a delivery driver kindly asked if i needed help. I told him the situation and then another older gentleman comes out and gets mad at him for helping me. Really!!! I was like im waiting for my pizza for a while now. All this time the pizza was in the hot n ready cart. Wow i asked for the manager and was Andrea the lady that helped me which is still on her phone i may add. I was so frustrated and mad to get home to a cold pizza! What a Horrible customer experience from Pizza Hut!
Frequently Asked Questions About Pizza Hut
Where is Pizza Hut located in Sugar Land, TX?
Pizza Hut is located at 19918 SW Freeway, Sugar Land, TX 77479.
What are the operating hours for Pizza Hut's delivery service?
Delivery is available from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 12:00 AM on Friday and Saturday.
Does Pizza Hut offer pickup options?
Yes, Pizza Hut offers in-store pickup, curbside pickup, and delivery services.
How can I order Pizza Hut online or via an app?
You can order through the Pizza Hut website or mobile app using the provided quick links for ordering, menu, delivery, and pickup.
What types of food does Pizza Hut serve at this location?
Pizza Hut serves pizza classics like Meat Lovers®, Original Stuffed Crust®, signature wings, pastas, and desserts.
Is Pizza Hut accessible for wheelchair users?
Yes, this location has a wheelchair accessible entrance.
What payment methods does Pizza Hut accept at this location?
They accept debit cards and mobile NFC payments; cash payment is not required.
What nearby places can I visit before or after dining at Pizza Hut?
Nearby you can visit LA Fitness for a workout, Starbucks for coffee, and Bella Spatique for spa and nail services.
Are there any other food options near Pizza Hut in Sugar Land?
Yes, nearby restaurants include Gyro Republic, Howdy Hot Chicken, Chili's Grill & Bar, Gringo's Mexican Kitchen, Chipotle Mexican Grill, Pearl Dynasty, Jersey Mike's Subs, MOD Pizza, and Honeysuckle White.
How can nearby stores like AT&T or T-Mobile be helpful when visiting Pizza Hut?
If you need mobile phone accessories or services, nearby stores like AT&T and T-Mobile are conveniently located near Pizza Hut to assist you during your visit.