McDonald's

3.6
1817 reviews
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Business Details

1460 Hwy 6, Sugar Land, TX
77479, United States
(281) 980-0722
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1460 Hwy 6, Sugar Land, TX
77479, United States

Hours

Reviews

3.6
1,808 reviews
5 stars
769
4 stars
350
3 stars
262
2 stars
105
1 star
322

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several customers reported receiving cold or stale food, with complaints about incorrect orders and unsanitary conditions.

Management Issues

Feedback indicated a lack of effective management, with complaints about untrained staff and inadequate responses to customer concerns.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, particularly in the play area.
  • LF
    Laura Frye
    Jan 4, 2026
    1.0
    Bathroom dirty. LAZY useless guy on phone watching videos instead of working. Took over 10 minutes to get a frappe and black coffee. Plus you have to do all orders yourself no cashiers. Very useless location but t the longpoint and wirt location is outstanding with actual people that are friendly take orders and food is always good and fast.
  • TB
    Taylor Burrow
    Dec 21, 2025
    1.0
    Worst McDonald's experience I've ever had. Only thing difference is this specific store doesnt look as bad on the exterior as other stores Ive been to.
  • DF
    Don Fuego
    Dec 15, 2025
    1.0
    Wow the manager isiyella is very disrespectful instead of treating it like a business she treats it like this is her place and she can be disrespectful and you have to deal with it. Absolutely disgusting service, McDonald's needs to hire a better manager to set a better example.
  • MM
    MS
    Dec 13, 2025
    1.0
    Really bad experience, McDonald’s always is consistent but specifically this location always has poor quality with good tasting bland and taking too long to cook, the point of fast food is to receive the food within a timely manner with good quality both aspects are poorly executed at this location, very disappointed .
  • BS
    Bryan Stanley
    Dec 2, 2025
    3.0
    McDonald’s is a proven formula. You know what you are getting, regardless the location. What differentiates in e McDonald’s from another is not the food quality, but the service and attitude of its personnel. This particular McDonald’s does not stand out for service, but then again, it’s not as bad as others I have visited. It’s just a basic service - with frequent out of stock items like milk.
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Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 1460 Hwy 6 in Sugar Land, TX?

McDonald's is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to midnight.