Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,099 reviews
5 stars
392
4 stars
224
3 stars
162
2 stars
74
1 star
247
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported that the restaurant, including the play area and bathrooms, was dirty and unsanitary.
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and long wait times for their food.
Management Issues
Several reviews pointed out poor management practices, including staff shortages, lack of training, and unprofessional behavior from management.
Food Quality
While some customers enjoyed the food, there were complaints about cold meals, overcooked items, and food poisoning.
- SSShreepad Shahi4 days ago1.0Manager sandy here is rude as hell. Doesn’t have the sticker in drive through to complain to corporate
- BGBernie GreenNov 7, 20255.0Atmosphere was great
- TMtano mendozaNov 1, 20251.0el peor servicio que eh recibido, la mujer en el speaker muy grosera y soberbia, quise pedir algo del menu de lunch por que es lo que ellos tenian en la pantalla, y no quiso, dijo que solo desayuno, pedi ver el menu entonces de desayuno y dijo que ella no controlaba eso. pedi habal con la manager y cue peor, simplemente me diji que tenia que irme y regresar despues porque todavia faltaban 3 minutos para vender lunch. es en serio que contratan a gente sin capacidad de atender clientes?
- RARichard AlemanOct 25, 20251.0This is the dirtiest McDonald’s, possibly the dirtiest eating establishment I’ve ever been in. Every foot there was some sort of trash in the entire restaurant, from napkins, soda lids to food wrappers. There wasn’t a single clean table to sit at and the play area was just as dirty.
- ARAshleigh RogersOct 9, 20251.0Hispanic female heavy set manager was so rude to me and basically callede.a liar on the 3 orders i ordered i was missing one and she rudely walked away and hrabbed a young kid to assist me and another customer heard it and i recorded. She didnt want to give her name and we went at it because she refused to apologize. This is the 2nd time i used my mcdonalds app points to redeem food and they claim "there is no order" and i see it on the "now serving" screwn. Im now convinced they steal peoples stuff. I took pictures and will be reporting her. She deserves to be fired. The young man was so nice and apologized. Turns out like i stated i had a 3rd order and he showed up with the ticket. I got home to open my food and because of her ALL my food was cold and there were maybe 10 fries in my kids happymeal and i got the extra fry. So 10 fries combined for both. Rediculous. I hope the owner sees this because i have video.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 1053 Eldridge, Sugar Land?
McDonald's at 1053 Eldridge is open from 5:00 AM to 11:00 PM Monday through Friday, 6:00 AM to 11:00 PM on Saturday and Sunday.
What are the delivery hours for this McDonald's location?
Delivery is available from 6:00 AM to 10:00 PM Monday, Tuesday, Thursday, Friday, and Saturday; from 9:00 AM to 10:00 PM on Wednesday; and from 7:00 AM to 10:00 PM on Sunday.
Does this McDonald's offer drive-through service and what are the hours?
Yes, the McDonald's has a drive-through open from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on Saturday and Sunday.
Can I order online or via a mobile app from this McDonald's?
Yes, you can order online via https://mcdonalds.smart.link/mjuu1ggdi or through the McDonald's app available on iOS and Android.
What types of payment does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What pickup and delivery services are offered?
Services include curbside pickup, delivery, same day delivery, and no contact delivery.
What other food options are nearby McDonald's at 1053 Eldridge?
Nearby food options include Southern Maid Donuts for bakery items, Subway for sandwiches, and RC's Tex-Mex Kitchen for Tex-Mex cuisine.
Are there nearby places where I can get coffee after visiting McDonald's?
Yes, Zelie Beans Coffee, a coffee shop and cafe, is located nearby where you can enjoy coffee or smoothies after your visit.
Is there a nearby bank if I need to do banking after visiting McDonald's?
Yes, First State Bank and Wells Fargo Bank are both nearby and can assist with your banking needs.
What other services can I find near McDonald's at 1053 Eldridge?
Nearby you can find various services such as Instant Imprints Sugar Land for printing, Postal Plus for shipping, and health services like Dentistry of Sugar Land and SavoySmiles dentist offices.