McDonald's

3.6
819 reviews
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Business Details

7765 Highway 281 N, Spring Branch, TX
78070, United States
(830) 228-4422
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7765 Highway 281 N, Spring Branch, TX
78070, United States

Hours

Reviews

3.6
819 reviews
5 stars
321
4 stars
173
3 stars
130
2 stars
54
1 star
141

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times, particularly in the drive-thru, with some stating it took over 20 minutes to receive their orders.

Order Accuracy

A significant number of reviews mentioned incorrect orders, with customers frequently receiving the wrong items or missing food altogether.

Staff Attitude

Feedback on staff behavior was mixed; while some praised friendly employees, others reported rude service and a lack of professionalism.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the dining area.

Food Quality

Customers had varied experiences with food quality, with some enjoying their meals while others complained about stale or improperly prepared items.
  • JF
    Jacob Flores
    Dec 27, 2025
    2.0
    This place is a waste of time. Don’t even come here. They take forever on your food and once you end up getting it it’s all wrong. They never have enough people that are working.
  • TT
    TRBO T
    Dec 7, 2025
    3.0
    Kiosk Worked on this Visit Employee (Oliver) was Helpful on printing Receipt, which Kiosk did NOT... but here's where points got lost; NO TRAYS for Dine-In 👎[yet, I saw one Customer had one, but 3 other Patrons did not] *McRib Season: Bun (chewy), ....stale 👎 Special Order requests via Kiosk were accurate, ESPECIALLY the Fries, NO Salt so, Franchisee; Why ?? don't fall victim to the Walmart-Way of doing Business, where Your Consumer's come to You because Your only Viable option at the moment, but You compromise Your overall Delivery of Service because, when Your #'s dip, or Your scrutinized for straying from Your Expected Level of Customer Service, ......that doesn't happen overnight, & it's a Direct Reflection of Upper Management..... Will always be a Mickey-D's Fan, but mostly because of RMHC ! EXCEED EXPECTATIONS and watch MCD Grow
  • GH
    Garrett Huegin
    Dec 7, 2025
    1.0
    Slowest McDonalds I have ever been too. It is a shame. 20 minutes in the drive through for 5 cars. Make it make sense. No longer classifies as fast food.
  • HT
    H T
    Nov 11, 2025
    1.0
    Do nothing for Veterans Day and do not honor their veterans discounts horrible weak atmosphere cold employees like they hate the people that ordered there.
  • KO
    Kyle okane
    Oct 29, 2025
    1.0
    I am not one to leave a bad review but this store constantly messes up my order and leaves out food. I don't always have time to check everything when making big orders like I do. And this happens to be closest option for my kids fav. That being said 9/10 my order is wrong and then they have phone off hook so no one can call an talk to manager. They think they are slick but I'm keeping tabs and corporate will hear
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Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's in Spring Branch, TX is open daily from 6:00 AM to 11:00 PM.

When is the drive-through service available?

The drive-through at this McDonald's operates every day from 6:00 AM to 11:00 PM.