McDonald's

3.6
817 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7765 Highway 281 N, Spring Branch, TX
78070, United States

Hours

Reviews

3.6
817 reviews
5 stars
321
4 stars
173
3 stars
129
2 stars
53
1 star
141

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions.

Staff Performance

While some reviews praised friendly and helpful staff, others highlighted a lack of professionalism and poor management.

Food Quality

Mixed feedback on food quality, with some customers enjoying their meals while others complained about cold or stale food.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and restrooms, indicating a need for better cleanliness standards.

Customer Experience

Overall, customer experiences varied widely, with some expressing satisfaction while many others reported frustration and disappointment.
  • HT
    H T
    Nov 11, 2025
    1.0
    Do nothing for Veterans Day and do not honor their veterans discounts horrible weak atmosphere cold employees like they hate the people that ordered there.
  • JR
    Jesse Rios
    Nov 10, 2025
    5.0
    Good fast food
  • CN
    cassie nightingale
    Nov 5, 2025
    5.0
    Amazing staff and managers
  • KO
    Kyle okane
    Oct 29, 2025
    1.0
    I am not one to leave a bad review but this store constantly messes up my order and leaves out food. I don't always have time to check everything when making big orders like I do. And this happens to be closest option for my kids fav. That being said 9/10 my order is wrong and then they have phone off hook so no one can call an talk to manager. They think they are slick but I'm keeping tabs and corporate will hear
  • AW
    Analyse Watts
    Oct 25, 2025
    1.0
    Just sat in the drive thru for 20 minutes after the worker said “be right with you”. Still had over an hour until close.

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's in Spring Branch, TX is open daily from 6:00 AM to 11:00 PM.

When is the drive-through service available?

The drive-through at this McDonald's operates every day from 6:00 AM to 11:00 PM.