McDonald's

3.6
830 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20615 Sh 46, Spring Branch, TX
78070, United States

Hours

Reviews

3.6
830 reviews
5 stars
329
4 stars
158
3 stars
138
2 stars
63
1 star
142

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude or inattentive service.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong modifications.

Food Freshness

While some reviews highlight hot and fresh food, others mention cold or poorly prepared items.

Cleanliness

The cleanliness of the restaurant, including dining areas and play areas, is frequently criticized, with reports of dirty tables and facilities.

Speed of Service

Service speed is inconsistent, with some customers experiencing quick service while others report long waits.
  • JD
    Jon Damme
    Nov 8, 2025
    2.0
    Service is bad. They don't seem to know how to serve customers.
  • LN
    Luana Newman
    Nov 8, 2025
    5.0
    Service at the drive through was fast and my fries were HOT I used my app so they used my name. Overall, it was a very pleasant experience.
  • NB
    Nichelle Brown
    Sep 5, 2025
    5.0
    I am never one to make reviews but I can't keep going to this McDonalds and experience great service and not spread the word. I travel every weekend and I typically make this my stop before taking my long drive. Not over exaggerating, I have never stopped at this location and everything they handed me wasn't fresh. The fries are always piping hot and my burgers fresh. 10/10 great job!
  • KM
    Karina Martinez
    Aug 14, 2025
    2.0
    Nota Fast Food my order took more than 20 minutes to be ready. Was dinning in and they didn’t bring the order you have to go and get it yourself.
  • CG
    Charles Green
    Aug 6, 2025
    1.0
    12 noon. Busy. Dirty. Ordered (drive thru) a fish sandwich with extra fish patty no cheese Xtra tartar came out after a 10 min wait. 1 patty tartar everywhere with cheese. And the number of the order not the same as the receipt. Sent it back and when returned 5 min later it had the Xtra patty on the same sandwich but still had cheese. I can understand the rush hour busy- ness. But to not pay attention is just lazy.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Spring Branch, TX?

McDonald's is open daily from 6:00 AM to 11:00 PM, except on Friday and Saturday when it closes at midnight.

When is the drive-through service available at this McDonald's?

The drive-through is open from 6:00 AM to 11:00 PM daily, extending to midnight on Friday and Saturday.